Plug-ins come with a lot of performance issues. ![]() They bring Salesforce into the email instead of email into Salesforce. Software plug-ins were too email centric. Given these specifications, we realized that we were looking for cloud technology. A fully automated solution that would work in background with no human intervention. An app that would sync each inbound and outbound email to the right Salesforce record or records in real time. We needed a solution that would seamlessly connect our email accounts to our Salesforce accounts. Once we decided to be a Salesforce centric company, our email integration strategy fell into place. Sure, we use email, everyone uses email, but Salesforce is the platform around which we organize our business. At Match My Email, we decided to put Salesforce at the center of our workday. How should Salesforce work with email? Which platform should be the focal point of the sales process – Sales Cloud or the email system. ![]() Sooner or later, all Salesforce users face a fundamental decision.
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